Introduction
Welcome to our online crystal shop. By accessing or using our website, you are agreeing to comply with and be bound by the following terms and conditions. Please read them carefully before placing any orders.
Product Information
We strive to provide accurate and high-quality descriptions of our crystals. However, there may be slight variations in color, size, and appearance due to the nature of our products. These variations do not constitute a defect. All images are representative, and we encourage customers to reach out for additional information if needed.
Payment and Shipping
We accept various payment methods for your convenience. Payment is required upon order confirmation. Shipping timelines may vary based on location, and we aim to dispatch orders within 3-5 business days. Any customs duties or taxes are the responsibility of the buyer.
Returns and Refunds
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return. The item must be in its original condition and packaging for a full refund. Shipping costs for returns are borne by the customer.
Limitation of Liability
Our liability is limited to the extent permitted by law. We will not be liable for any indirect or consequential losses arising from your purchase or use of our crystals. Your continued use of our website indicates acceptance of these terms and conditions.